Terms and conditions

General terms

1) All registrations must be made electronically and are binding.

2) You are considered registered when you sign and send in your application form.

3) After having registered for the course via the application form, you have a 14day cancellation

Period. If your cancellation is received at MottoMotto office by email within 14 days before the first

lesson, 50% of the lesson fees will be refunded. After the course has started, the right to cancel the

course is voided.

4) Books, materials and any examination will be chosen depends on the purpose, needs and length of

the courses. Expenses for MottoMotto original material is included in the course fees, excluded

textbooks.

5) The purchase is subject to the terms applicable at the time the contract was entered into.

6) The entire course fee must be paid within 14 days before the course starts. If you have chosen to

pay by invoice, you must pay this before the course starts regardless of the due date.

7) We reserve the right to use debt collection agents if the amount is not paid by the due date after

reminders have been sent.

8) One lesson is 1 hour of instruction for private lessons, and 50 minutes of instruction for group lessons. Breaks are included in the lesson if needed.

9) Course participants must at all times familiarize themselves and comply with the instructions and

information handed out, sent by email, or otherwise made public. 

Private lessons / group lessons

1) Registration can only be done by private individuals. Invoices can only be issued in the private

individual’s name.

2) Booked lessons must be completed within 3 months from the order date. Expired lessons are not

refundable.

3) It is the customer’s responsibility to find the time to complete the booked lessons.

4) Cancellation of a scheduled lesson must be made no later than the last business day before the day

of instruction, and a minimum of 48 hours beforehand. In case of cancellation before this deadline,

you can reschedule this lesson. After this deadline, or if the participant fails to attend the lesson, the

lesson(s) will be considered as completed.

5) Cancellation must be submitted in writing via e-mail to the teacher for that relevant class.

6) The paid course fees may only be refunded to course participants if the course is cancelled for

reasons for which MottoMotto can be held responsible.